The Australian College of Trade Pty Ltd will make a full refund of course fees paid in the following circumstances:
- Application for an initial student visa is unsuccessful.
In this case the Australian College of Trade Pty Ltd, reserves the right to retain the application fee of A$250. A request for refund in writing and proof of visa refusal from the Australian Government must be sent to the Australian College of Trade Pty Ltd upon visa refusal to claim a refund of course tuition fees. This refund of course tuition fees will be paid to the applicant within 28 days of acceptance of the claim.
- The Australian College of Trade reserves the right to cancel or postpone any course prior to its scheduled commencement date. In such circumstances:
A full refund of course tuition fees will be made within 14 days of the date the course ceases to be offered by ACOT
The Australian College of Trade Pty Ltd will make a partial refund of tuition fees to students who wish to withdraw provided written notice of withdrawal is received from a candidate at least 28 days prior to the initial course commencement.
Maximum partial refund of the first term’s fees will be refunded less application fee of A$250. Where a student has not paid the full course fees at date of withdrawal they will still be liable for 50% of the first term’s fees plus the application fee.
No Fee refund
No refund will be paid where written notice of withdrawal is received from a candidate less than 28 days from course commencement or once the course has commenced.
In the event that an extension to your student visa is not granted a refund will not be issued. You are advised not to enrol if you believe your student visa may not be extended.
No refund will be paid to a student that seeks to transfer to another education provider prior to completion of six months study of the principal course enrolled. Students will not be granted approval for a transfer until all fees for which they are liable have been paid.
Should a student’s enrolment be cancelled because of infringement of the Australian College of Trade Pty Ltd’s disciplinary Policy or for a breach of student visa conditions, no refund of current term fees will be paid. Students who have not paid at the time of cancellation will still be liable to pay all outstanding fees.
Application for a refund of fees in accordance with this Refund Policy must be made in writing, using the request for refund pro-forma ES0052, (available from reception) stating reasons and relevant details. This must be submitted to the
Administration and Finance Manager
Australian College of Trade Pty Ltd
859 High Street, Thornbury VIC 3071
Or by email, with attached support documents, to firstname.lastname@example.org
All refunds must be approved by the Chief Operating Officer. Exemptions to any of the above mention cases may only occur where the student has extenuating or compassionate grounds as determined by the CEO.
Payment of Refund
All refunds for which a student is eligible will be forwarded to the person who paid the fees in his or her home country, unless the student is transferring to another institution in Australia (subject to Visa conditions), in which case any refund may be remitted to that institution. The Australian College of Trade Pty Ltd will provide the student with a statement detailing the calculation of the refund.